TixInfo buyer guide
The best ticket resale sites, compared
There is no single best ticket resale site. The same seats can cost more on one site today and less tomorrow, and the big sites differ more in how they show fees and what they promise when something goes wrong than in what they sell. Here is how they compare on what their own terms say, what our daily price checks show for the marketplaces we compare, and how to pick for a specific event.
By the TixInfo team, written with AI help from our price records and the sources listed at the end · Updated
Which resale site for what?
| If what matters most is… | Look at | Why (from their own pages) |
|---|---|---|
| The lowest total for one specific date | Two or three protected sites, same seats | No site wins every event; prices change daily. |
| Seeing the full price from the first screen | Vivid Seats, Ticketmaster, StubHub | Each states it shows fees in the first price (taxes later). |
| No buyer fees | TickPick | Says it charges buyers no fees; sales tax added where it applies. |
| Certainty the ticket is genuine | Official resale: Ticketmaster, AXS | The ticket moves through the official seller. |
| Face value for a sold-out tour | Ticketmaster Face Value Exchange | Only for tours whose artists opt in; resold at what the seller paid. |
Not a ranking: each line is a fact a site states about itself, checked on Nov 2, 2026. None of these sites pays us except the three marked below.
The big resale sites side by side
| Site | How prices are shown | Buyer protection (its own pages) | If the event is canceled | Prices on TixInfo |
|---|---|---|---|---|
| StubHub | Says its default prices include all mandatory fees. In April 2026 it agreed to refund $10 million over fees missing from its first price screens in May 2025 (FTC). | FanProtect: tickets delivered in time and honored at entry, or comparable replacements or a full refund. Travel costs aren’t covered. Terms | Refund to your payment method or StubHub credit (its own posts describe the credit differently). | No |
| Vivid Seats | All-in prices by default since May 12, 2025; taxes added at checkout. | 100% Buyer Guarantee: secure payment, delivery before the event, valid tickets and the order you paid for, or your money back. Terms | A refund or a credit, Vivid Seats’ choice; you may have to return the tickets within two weeks of its notice. | No |
| Ticketmaster resale | Total with mandatory fees up front since May 12, 2025; taxes and add-ons at checkout. | Resale bought on Ticketmaster is reissued with a new barcode; if the event changes you get refund options. The organizer sets the rules per event. Terms | Refund to your payment method once the organizer’s funds arrive; some organizers offer credit instead. | No |
| TickPick | Says it charges no buyer fees; sales tax is shown separately where it applies. | BuyerTrust Guarantee: authentic tickets in time for the event, cancellation protection and emergency replacement. Terms | A refund or credit for the full price, TickPick’s choice; postponed events stay valid. | No |
| Gametime | Not checked | Valid tickets on time; outside its listed protections, all sales are final. Terms | Full refund to your payment method if not rescheduled, usually in 5–7 business days. | No |
| SeatGeek | Not checked | We could not open its terms on our check date. Read them on its site. | Not checked | No |
| HelloTicketspays us a commission | US prices include fees (its checkout total matched, Jul 14, 2026). | HelloTickets’ terms provide a refund if the event is canceled for good and, if the seller cannot deliver, similar or better tickets for the same event or a full refund. Terms | A refund if the event is canceled for good. | Yes |
| TicketNetworkpays us a commission | Feed prices include fees (they matched its fees-included widget to the cent, Aug 25, 2026). | Advertises a 100% money-back guarantee: legitimate tickets, the seats ordered or comparable ones, delivered in time. Terms | A refund of the order, excluding delivery fees, if the event is canceled for good. | Yes |
| Ticket Squeezepays us a commission | Feed prices exclude fees; its own site asked a median 7.6% more (our measurement, Oct 14, 2026). | Its guarantee page promises delivery before the event, verified listings and a full refund including fees for a canceled event; its terms route refunds through the seller and exclude shipping. Check both. Terms | Refund via the seller who filled the order; its own pages differ on whether fees come back. | Yes |
- StubHub
- How prices are shown
- Says its default prices include all mandatory fees. In April 2026 it agreed to refund $10 million over fees missing from its first price screens in May 2025 (FTC).
- Buyer protection (its own pages)
- FanProtect: tickets delivered in time and honored at entry, or comparable replacements or a full refund. Travel costs aren’t covered. Terms
- If the event is canceled
- Refund to your payment method or StubHub credit (its own posts describe the credit differently).
- Prices on TixInfo
- No
- Vivid Seats
- How prices are shown
- All-in prices by default since May 12, 2025; taxes added at checkout.
- Buyer protection (its own pages)
- 100% Buyer Guarantee: secure payment, delivery before the event, valid tickets and the order you paid for, or your money back. Terms
- If the event is canceled
- A refund or a credit, Vivid Seats’ choice; you may have to return the tickets within two weeks of its notice.
- Prices on TixInfo
- No
- Ticketmaster resale
- How prices are shown
- Total with mandatory fees up front since May 12, 2025; taxes and add-ons at checkout.
- Buyer protection (its own pages)
- Resale bought on Ticketmaster is reissued with a new barcode; if the event changes you get refund options. The organizer sets the rules per event. Terms
- If the event is canceled
- Refund to your payment method once the organizer’s funds arrive; some organizers offer credit instead.
- Prices on TixInfo
- No
- TickPick
- How prices are shown
- Says it charges no buyer fees; sales tax is shown separately where it applies.
- Buyer protection (its own pages)
- BuyerTrust Guarantee: authentic tickets in time for the event, cancellation protection and emergency replacement. Terms
- If the event is canceled
- A refund or credit for the full price, TickPick’s choice; postponed events stay valid.
- Prices on TixInfo
- No
- Gametime
- How prices are shown
- Not checked
- Buyer protection (its own pages)
- Valid tickets on time; outside its listed protections, all sales are final. Terms
- If the event is canceled
- Full refund to your payment method if not rescheduled, usually in 5–7 business days.
- Prices on TixInfo
- No
- SeatGeek
- How prices are shown
- Not checked
- Buyer protection (its own pages)
- We could not open its terms on our check date. Read them on its site.
- If the event is canceled
- Not checked
- Prices on TixInfo
- No
- HelloTicketspays us a commission
- How prices are shown
- US prices include fees (its checkout total matched, Jul 14, 2026).
- Buyer protection (its own pages)
- HelloTickets’ terms provide a refund if the event is canceled for good and, if the seller cannot deliver, similar or better tickets for the same event or a full refund. Terms
- If the event is canceled
- A refund if the event is canceled for good.
- Prices on TixInfo
- Yes
- TicketNetworkpays us a commission
- How prices are shown
- Feed prices include fees (they matched its fees-included widget to the cent, Aug 25, 2026).
- Buyer protection (its own pages)
- Advertises a 100% money-back guarantee: legitimate tickets, the seats ordered or comparable ones, delivered in time. Terms
- If the event is canceled
- A refund of the order, excluding delivery fees, if the event is canceled for good.
- Prices on TixInfo
- Yes
- Ticket Squeezepays us a commission
- How prices are shown
- Feed prices exclude fees; its own site asked a median 7.6% more (our measurement, Oct 14, 2026).
- Buyer protection (its own pages)
- Its guarantee page promises delivery before the event, verified listings and a full refund including fees for a canceled event; its terms route refunds through the seller and exclude shipping. Check both. Terms
- If the event is canceled
- Refund via the seller who filled the order; its own pages differ on whether fees come back.
- Prices on TixInfo
- Yes
What our daily price checks show
Every day we record the lowest fees-included price that HelloTickets, TicketNetwork and Ticket Squeeze quote for each upcoming event. Across the 4,997 events where at least two of them had one (Nov 2, 2026):
- HelloTickets was lowest for 74% of the events it listed
- TicketNetwork for 26%
Even the site that wins most often loses on a large share of events, and the gap between the lowest and the next price is often meaningful. The head-to-head table, with typical gaps and the split by category, is on which ticket site is cheapest.
All three pay us a commission; the share each wins is counted the same way for all of them and never changes their order on our pages.
How to choose a resale site for one event
- Total price for the same section and number of tickets, at the step where every mandatory fee shows (how fees work).
- Protection: replacement or refund if tickets don’t arrive or don’t scan, and whether a canceled event means cash or credit (what to check).
- Delivery: the method (mobile transfer, app, will-call) and the date the listing promises.
- The event’s own rules: some allow resale only through the official exchange.
For a sold-out show, start with the official routes in how to get tickets to a sold-out concert.
What TixInfo compares, and what it doesn’t
Our event pages show the prices of HelloTickets, TicketNetwork and Ticket Squeeze for the same event, side by side, each labeled with whether fees are included, plus the daily price history we recorded. All three pay us a commission when you buy through our links; the order is by price, never by commission. We do not show StubHub, Vivid Seats, SeatGeek, TickPick or Gametime prices: check them directly if you want the widest comparison.
Search for your event to see the three side by side.
Compare prices for your event
Search once: every partner marketplace’s price for the date, fees labeled, and the price history we recorded.
Sources and method
Price shares: every upcoming event where at least two of the marketplaces we compare quoted a fees-included price, checked Nov 2, 2026 (4,997 events). Only prices that include fees count: a Ticket Squeeze feed price without fees (its own site asked a median 7.6% more) is left out rather than estimated. Full table on which ticket site is cheapest. We do not collect StubHub, Vivid Seats, SeatGeek, TickPick or Gametime prices, so this guide makes no price claim about them.
Marketplace terms and rules below were read on their own sites on . Terms change, and many depend on the event and the seller: check the version on the site before you buy.
- FTC: Rule on Unfair or Deceptive Fees, FAQ
- Ticketmaster: how Face Value Exchange works
- AXS: purchase agreement (US)
- StubHub: buyer protection
- StubHub: FTC press release, Apr 9, 2026
- Vivid Seats: buyer protection
- Vivid Seats: Vivid Seats blog, May 12, 2025
- Ticketmaster resale: buyer protection
- Ticketmaster resale: Ticketmaster help: prices and fees
- TickPick: buyer protection
- TickPick: TickPick blog, Apr 21, 2026
- Gametime: buyer protection
- SeatGeek: buyer protection
- HelloTickets: buyer protection
- TicketNetwork: buyer protection
- Ticket Squeeze: buyer protection